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24/7 emergency call and service control center
Emergency call and service control center for authorities and companies
Central monitoring and coordinated intervention processes for company locations spread across Europe.
24/7 alarm management and professional intervention
Our 24/7 emergency call and service control center is your reliable partner for security and quick help – around the clock, 365 days a year. State-of-the-art technology, trained specialists and clear processes guarantee an immediate response to every situation. Whether alarm tracking, fault management or emergency coordination: we keep track of everything so you can concentrate on what’s important. You can rely on maximum availability, short response times and the highest level of professionalism – at all times.
Your advantages
Continuous 24/7 monitoring, effective crime prevention, reliable evidence preservation, secure remote access options.
Frequently asked questions about Emergency call and service control center
Which systems are monitored?
Our emergency call and service control center monitors burglar alarm systems, fire alarm systems, video surveillance systems, access control systems as well as technical building and fault alarm systems. All events are assessed around the clock by trained employees and processed according to defined intervention plans.
Is 24-hour monitoring possible?
Yes. Our control center is staffed 24 hours a day, 365 days a year. In this way, we ensure that alarms and faults are received, checked and dealt with immediately at any time.
How quickly does an intervention take place?
After an alarm, the qualified check is carried out according to the agreed intervention plan. For locations spread across Europe, we coordinate reporting channels, responsibilities and available measures in advance on a property-specific basis.
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